Very unhappy customer

I am extremely unhappy with the service I have received by ABSA Insurance. I have a home owners insurance with Absa Bank. This is my fourth claim which I claiming for and every time Absa Bank comes up with reasons why they could not cover my claim. The last claim was for the cracks in my bedroom and lounge which are caused by the vibration of the train on the railway line. About 3 to 4 years ago we re plastered and skimmed our walls due to cracks in the walls, most houses in our area have the same problem due to the railway line. Absa Bank rejected our claim due to our walls being skimmed which is not the case with us! I feel that they always have an excuse why they can't cover our claims, I am at a point where I feel I need to cancel my home Insurance with Absa Bank. <br> <br>