CP
Charmaine P

1 reviews | Active since Mar 2012

14 Mar 2017, 06:23

VERY UNHAPPY

<p>I have a student loan with Absa and was paying it, the account got changed from one debt collector to another which I was not informed of. I then received SUMMONS at my door and I contacted the NEW debt company and made arrangement for them to start debiting my account ONLY to now find out that THEY listed me and now theres a DEFAULT on my name and I can't get no finance for anything. I am very unhappy and I want to get the OMBUDSMAN to look into this matter. The arrangement I had made I have kept to it and I feel it not fair that I am listed!. ALSO when I was paying off my ABSA LOAN I constantly received settlements offers which now I receive NONE. I would like to pay/settle this account but no one is helping me. Please can you assist. ID Number ********** 097082. ********** 988.</p> <p>Regards</p>

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Replies (1)
Absa
Absa's reply14 Mar 2017, 12:06
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd