Very unhappy

I am soo upset. I have been with Absa for 17 years and I have had bad services and heartbreaking services (where I could not get helped by my own bank in my time of need) before but you know what this time it's just ridiculers. A month or two ago I got an SMS that my debit card was expiring and that I had to come change the card. I eventually got the time to go to town to do this, I was then charged for this new card, like it was my fault the bank was changing to new cards, I was very upset but left it alone.<br> Now yesterday I get an sms saying that my debit order did not go through as I had insufficient funds. I'm not one to not pay my debts so this was quiet shocking. I just called Absa help line now and was advised that it's the new way of the \Chip cards". That with these new cards"