very traumatized client

Good day<br> I would like report that I was misled by Absa agent(Marti) by opening a cheque account with them in order to increase my credit for car finance. After I have done that they asked me to look for a car to a value of R81000, after I have done that, she kept on saying I must look for another one and kept on declining after she told me I was pre-approved and she ended up not giving me feedback after sending her other car specs, that was just the beginning of my problems...In February African bank deducted their money on the 24th and there was no money in my bank, after a week Absa deducted R996.00 of bank charges because of that and they never notified me of the bank charges for returned debit order. i was so embarrassed after I bought stuff and when I swiped my card,it was declined and all to find out absa took my money. Absa consultant in Motherwell branch only told me about R98.00 bank charges per month but every month now they deduct about R250.00. I did a stop payment for African bank but that didn't help because african bank kept on deducting and absa charged me for that and that is so frustrating. I feel used by Absa and when I went close the accont last week I couldn't