1 reviews | Active since Mar 2017

21 Feb 2018, 13:07

Very slow response opening business account

I just am really frustrated. The response to phone calls and feedback regarding queries have jut been so slow. I just started a new business and would like all business transactions to be handled via my new business account. Since ABSA has been slow in opening the account for me, my business is at a standstill since I am waiting for my business account number before I can send out any new invoices. It is extremely frustrating. Furthermore, I have found that most ABSA employees lack proper knowledge about procedures. Things are just painfully slow and I am even contemplating opening a business account with another bank.

0
Replies (2)
Absa
Absa's reply21 Feb 2018, 14:23
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update23 Feb 2018, 07:47
Reviewer Update
This is now ridiculous. I keep receiving promises that my application is being processed but there is absolutely no follow up what so ever. I am taking my business somewhere else because my business is falling behind due to your lack of follow through.