JL
Judy L
1 reviews | Active since Feb 2011
17 Apr 2016, 09:58
Very slow response
I am not able to add a beneficiary to my online profile. So I phoned. They said I must send an email and then the beneficiary will be added in 24 hours. This was 5 days ago and I have not heard anything back. <br> <br> Why so slow?
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Replies (1)
Absa's replyOfficial
18 Apr 2016, 14:17Hello judylin,
Thank you for bringing this matter to our attention.
Be assured that this matter is being dealt with to get this beneficiary added urgently.
One of our resolution consultants will contact you shortly.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
Be assured that this matter is being dealt with to get this beneficiary added urgently.
One of our resolution consultants will contact you shortly.
Regards,
The Virgin Money Team
Best regards,
Absa's reply18 Apr 2016, 14:17
Official
Hello judylin,
Thank you for bringing this matter to our attention.
Be assured that this matter is being dealt with to get this beneficiary added urgently.
One of our resolution consultants will contact you shortly.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
Be assured that this matter is being dealt with to get this beneficiary added urgently.
One of our resolution consultants will contact you shortly.
Regards,
The Virgin Money Team
Best regards,