Very poor service from ABSA vehicle Dept. Regarding Nattis form

Item: Absa
Rating: 1
Author: Rian

I received a paid up and account closure letter from ABSA for my vehicle. But when I went into the ABSA branch to get my Nattis ABSA informs me that I still need to pay R4700 the account is not paid up? How can this be as I already received the paid up certificate, ABSA refuse to give my Nattis and tells me I must pay first I have tried countless times to speak to ABSA with no answers

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Absa's replyOfficial

06 Mar 2025, 13:29

Dear Rian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe

Absa's reply06 Mar 2025, 13:29

Official