VERY POOR SERVICE FROM ABSA

I have had dismal service from ABSA bank recently, I have app**** for a home loan with Pamela Flemming and was declined, one of the reasons was that I had unauthorized overdrafts. The reason for the overdrafts was ABSAs exorbitant bank charges which ABSA debits my account with, there is no telling what the charge is going to be, so there is no way of knowing what credit to maintain on my account. I always update with deposits a few days after the bank charge debit, but ABSA sees it fit to charge me R100 extra and to penalize me on my credit score. Last month ABSA debited my account with 3 months bank charges as they apparently forgot to chartge me for 3 months. This had a serious negative effect on my cash flow and ABSA will now probably charge me R100 penalty for the overdraft and further penalize my credit scoring. My business account was officially opened on the 7th June 2018, however the business was operating for 12 months prior to that and transactions were active on my personal account with ABSA, ABSA now tells me that my business is less than 2 years old and that they cannot assist me with my home loan Asa result. My affordability is way over the required parameters and I have been banking with ABSA for well over a decade. It is deplorable that I am being treated in this manner. I am definitely moving over to another bank that is more professional.