Very poor service by ABSA Complains department

<p>In April i wrote to Hello Peter regarding a poor service I received from ABSA regarding my internet banking. They responded to say someone will contact me but no one ever did until today. I then lodged a call with their complains department, reference number: ********** with Mabel Vilakazi. She asked me for a whole lot of information which i provided, however, since April this lady is no more responding to emails as i follow up regulalry.</p> <p> </p> <p>Can they please allocate this to someone who is capable of resolving these typr of issues please?</p>