PS
Peter S
1 reviews | Active since Jul 2019
22 Mar 2023, 18:34
Very poor service - ABSA
Today 22nd March went to ABSA Clearwater to open a Depositor Plus account @ 14:38. I was told to enter my name & details in the Register. There were two people seated waiting to be served. After 55minutes of waiting I asked what was going on as people who arrived after me were being served. Tried calling their contact number *** from inside the bank, but it just rang and rang. They then started locking up @ 16:30, so I left without being served.
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Absa's replyOfficial
23 Mar 2023, 08:11Dear Peter Strehler
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4
Kind regards,
Group Customer Care
Vanessa Crowe
Vanessa Crowe
Absa's reply23 Mar 2023, 08:11
Official
Dear Peter Strehler
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4
Kind regards,
Group Customer Care
Vanessa Crowe
Vanessa Crowe