QB
Quintin B

1 reviews | Active since Feb 2018

31 Jul 2019, 22:30

Very poor service

I have a overdraft that just expired without prior notice. I have this overdraft for 10 years. How do you treat your clients this ia absolute nonsense. No wonder everyone is moving to Capitec. They will welcome a new client tomorrow sorry Absa your company will loose clients in a blink of an eye. Cheers

0
Replies (2)
Absa
Absa's reply01 Aug 2019, 09:21
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

Absa
Absa's reply01 Aug 2019, 09:22
Official
Dear Quintin Your complaint reference number is  C-***8. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically. 
 
Regards
 
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,