MW
Monique W
1 reviews | Active since Aug 2015
27 Jul 2020, 18:21
Very poor service
I want a solution from ABSA, I'm working around the clock in a hospital. I can do nothing online, when I phone none of the contact center staff can assist? Your branches are only open until 3. Don't understand how a bank like Capitec can assist to their clients till 6? Please give me a solution. I would like to apply for a garage/petrol card as well as to open a fixed savings account.
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Absa's replyOfficial
28 Jul 2020, 09:33Dear Monique, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Jul 2020, 09:33
Official
Dear Monique, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd