Very Poor Service

For the last 2 months Absa have been contacting me, stating I have to please contact them for I qualify for a higher limit for my Gold Credit Card<br> Now for the past 3 weeks I have been phoning Absa, with absolutely no customer service at all.<br> R125.65 later ( Cost to me ) Absa finally contacted me. I have been in contact with the Branch Manager at Valhalla Branch and she arranged that Theresa will contact me and resolve this quire.<br> Theresa did something correct and Anthia from Credit Increases contacted me on the 15th and confirmed that she will have tis resolved by the end of the week<br> Yesterday another lady from Absa Credit Increases contacted me and confirmed that my Limit Increase was indeed approved<br> A couple of minutes later Anthia contacted me stating that the Limit Increase was declined.<br> NOW THIS NOT EVEN POOR SERVICE , ITS NO SERVICE. And we will now follow the necessary steps to take this further and make it very public<br> <br> We needed that money desperately and Absa treated me the customer with utter disregard <br>