CL
Chadira L
1 reviews | Active since Feb 2020
18 Feb 2020, 09:32
Very poor customer service
Absa customer servicebis very very poor just for a reply to your emails you have to wait for 11 days! After that the issue is still not resolved! Very bad customer service!
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Absa's replyOfficial
18 Feb 2020, 12:55Dear Chadira
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply18 Feb 2020, 12:55
Official
Dear Chadira
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd