VERY POOR CUSTOMER SERVICE

<p>I first contacted our ABSA insurance on 24 February 2016 02:51 PM, regarding damaged walls and ceilings at our home due to damp / leaking.</p> <p>On 01 March 2016 03:36 PM, i submitted again, still no reply.</p> <p>On 4 April 2016, i sent another mail contacting ABSA and asking when they would send an Assessor out to look at the damage. Eventually some time in April 2016 and assessor came to view the house.</p> <p> </p> <p>To this day, 14 JUNE 2016 i have not had a report back from ABSA or the assessor they appointed. I think it is absolutely terrible customer service from ABSA. 5 months!!! </p> <p>This is not the first time i have had to write on hello peter just to get a reply from ABSA.</p> <p> </p> <p> </p>