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john P
1 reviews | Active since Feb 2020
25 Mar 2024, 14:06
Very poor customer service
Poor customer service received from a lady by the name of Nadeelah from home loans department. She was rude and impatient.
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Absa's replyOfficial
25 Mar 2024, 14:46Dear John Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Absa's reply25 Mar 2024, 14:46
Official
Dear John Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management