aR
ancerina R
1 reviews | Active since Jul 2014
15 Aug 2016, 14:48
VERY LOYAL UNHAPPY AND UPSET CUSTOMER
<p>We have banked with Absa longer than 10 years, my husband recently lost his job and we were trying to apply for a debt consolidation loan with Absa to pay up all our debt and just pay 1 instalment, they could even close all the accounts, but yet they said we cannot afford, and decline the loan, where another bank approved it, so much for customer service. We will definitely move our accounts away from Absa now, because it seems like Absa does not take their Loyal customers business at heart.</p> <p> </p>
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Replies (1)Absa's replyOfficial
16 Aug 2016, 04:57Thank you for bringing this matter to our attention. We will investigate the matter and resolution agent will contact you once the complaint has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply16 Aug 2016, 04:57
Official
Thank you for bringing this matter to our attention. We will investigate the matter and resolution agent will contact you once the complaint has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
