RM
Richard M
1 reviews | Active since Jun 2020
18 Jun 2020, 14:33
Very low service
A rediculius service with incompitant stuff including their teller manager, when I learn that I can't I can't access my money with their weast union Service due to the fact that I don't have my ID book with me , but i had passport , so their answer is I can't use passport because I am a South African, what level of Creb is that.!!!!
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Absa's replyOfficial
18 Jun 2020, 15:34Dear Richard Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply18 Jun 2020, 15:34
Official
Dear Richard Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,