BV
Barend V

1 reviews | Active since Jul 2011

29 Dec 2015, 08:51

Very long queue lines

3 times I've been to the Woodbridge branch, only to get there with VERY long queue lines. As such, on average, it would take at least two hours to receive assistance to apply for a new bank card as mine is about to expire. I've been inside a couple of times and noticed that out of the many counters, only a couple of staff are helping the people. <br> Where are the rest of the staff??<br> I feel forced to travel to another ABSA branch since I am pressured for time and simply can't queue up for that long.<br> Avoid the Woodbridge branch!! They are slow as hell!

0
Replies (1)
Absa
Absa's reply29 Dec 2015, 12:22
Official
Hello bvermaak,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,