Very helpfull staff

I went to ABSA Rustenburg ( Main Brach) on Monday the 28th August 2017 and interacted with a lady called Alida and a gentleman called Peter at the Client Services Desk. A debit order had gone through on the 25/08/2017 for a Personal Loan that was closed on the 24/08/2017 , so I needed a refund. Unfortunately Client Services could not do the refund themselves , Peter had to call several Absa departments. He spend about 45 minutes on the phone sorting out my problem. He then said if its not done in three days , I should come back to him. Fortunately when I check my bank account the next day I realised that it is credited with that amount. Thanks to Alida and Peter at Client Services.