Very good service but struggling to access settlement letter

Item: Absa
Rating: 4
Author: Carlene R

Dear customer services, We are trying to settle an account. We've had really good service from Ms Reneilwe Mtsweni but for some reason we are not able to access the settlement letter. Can you kindly assist?

Helpful (0)

Replies (3)

Absa's replyOfficial

20 Jul 2020, 15:38

Dear Carlene
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards

Absa's reply20 Jul 2020, 15:38

Official

Carlene R's updateReviewer Update

21 Jul 2020, 09:29

Update, Ms Reneilwe Mtsweni managed to resolve the problem. Thank you so much. Please pass our sincere thanks on to her.

Carlene R's update21 Jul 2020, 09:29

Reviewer Update

Update, Ms Reneilwe Mtsweni managed to resolve the problem. Thank you so much. Please pass our sincere thanks on to her.

Absa's replyOfficial

21 Jul 2020, 10:16

Good day Carlene

Thank you for the feedback. I will share the feedback with Reneilwe's manager

Regards

Absa's reply21 Jul 2020, 10:16

Official

Good day Carlene

Thank you for the feedback. I will share the feedback with Reneilwe's manager

Regards