1 reviews | Active since Sept 2017
I recently opened two Mega U accounts for my daughters who were very excited to have their first bank accounts. They were especially excited to hear that if they maintained a balance of R200 they would receive free 50MB of data as well as a free movie ticket. They've worked really hard to maintain a positive balance of R200 only to be dissappointed by ABSA by not receiving their rewards. When we enquired about the issues we were told to call a number only to be put on hold for a very long time. According to the staff in the branches we approached, they had not idea how this works!!! My daughters as well as myself are now very discouraged and demotivated to continue using this accounts as they are now no different to any other savings account from any other banking institution. it's such a pity as this would've been a very good initiative had it worked like its advertised. Good Bye ABSA Bank!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you
Best regards,
Thank you
Best regards,
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