Very dissapointed poor service not willing to help

<p>I'm very dissapointed with the service i received from Absa help desk Merlon something can somebody please help i want to make payment arrangement as i was told by the other call centre agent to make arrangement when im back to work now im told i must wait for some people to come to my home or at work for what?can somebody help us we are trying for heavens sake i was on maternity leave and pay was not enough i did pay but not full so im being punished thts unacceptable im about to finish paying you within few months plz help.</p>