mC
megan C

1 reviews | Active since Sept 2015

30 Sept 2015, 11:13

Very dissapointed in absa

I went onto the branch at n1 city to close my cheque account however they said it was not possible as i would need to pay my overdraft. i then explained to them that i am under debt therapy . they then told me i needed to pay in R850 to get my account up to date. I then phoned my debt therapy consultant after i had paid the R850 into the absa account and she had said i should not have done that as it is all covered by debt therapy. i felt conned into paying that amount of R850 as i did not even have the money at the time. I want my full R850 given back to me as i should not have paid that in the first place! <br>

0
Replies (1)
Absa
Absa's reply30 Sept 2015, 14:56
Official
Hello MeganConradie198,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd