tA
trevor A

1 reviews | Active since Mar 2009

08 Nov 2016, 12:33

Very Disappointing Indeed

<p>Acc no: ********** 076 - Quote no: ********** </p> <p>Long story short, MY bank offers the worst rate on a Home Loan - Why? I have been with you guys for forever, my profile is impeccable but you cannot review my rate to a slightly decent rate. All i get told is that thats the best yet its not close to the rate from other banks ?</p> <p>What level has this been escalated on and why do i have to revert to this forum for a proper escalation and review. I want to give you my business, R4.4 million of it over the term but you want to throw me away ?</p> <p>Come on guys, how about for once, offer me good or even respectable service ?</p> <p> </p> <p>Await your reponse, please prioritse as i am going to lose this property.</p> <p> </p> <p>Thanks</p>

0
Replies (1)
Absa
Absa's reply08 Nov 2016, 13:56
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,