Very disappointing

Having used my ABSA credit card at an FNB ATM where by my account was debited although the transaction never happened du to a technical error. I called the number provided on the sms from ABSA *** to which there is no option for the transaction that took place. Eventually in desperate i pressed a number and landed up at least talking to a human. Who bounced me from place to place to place only to be cut off with no returned call and having to start the process over and over. Eventually I was told that as it was not an ABSA ATM there was nothing that could be done to help me and that I should call FNB. Nearly 24 hours later I have had no resolution to this problem and without a human to talk too.