VERY disappointed in ABSA - ALL ACCOUNTS BLOCKED

During the afternoon of 26/1/2021, whilst engaged with serious issues at work, I realized that ALL my bank accounts, online transacting were blocked by Absa. No the issue: My wife had my card to buy groceries and my son were practicing athletics. I had to load airtime for my son to call us when he is done, thus I could not call, since his cellphone is not on him. In the meantime, upon decline of the card, my wife had to return all groceries and meat, that were packed for us. Further more, she needed to refuel and I am stuck between calls, with serious complexities at work and a bank that is unable to activate my accounts. My first call to the bank was 16h08. The last call about 18h05. No one, but no one could assist. I was worrying about my son, these days 15 minutes delay can be dangerous... Furthermore, I had to make arrangements, because it is equally dangerous standing next to the road. The reason for this review is to summarize the utter helpless feeling, when a small guy like me, is up against a major corporate. Small guys like us just do not have any defense. At 16h00, the big blokes nock of and we are left to our own device. What could have happened... I am glad nothing serious went wrong, except my stress levels going through the roof, because: Something could have gone wrong. I am a hypertensive and suffer from high cholesterol... I just feel that this situation is totally wrong. There should be systems in place to handle such situation to prevent possible liabilities etc.