CN
Crystal N
1 reviews | Active since Apr 2019
04 Feb 2020, 21:22
Very disappointed customer
Horrible service I made a complaint 3 weeks ago. It was handled very unprofessionally for 3weeks I have been **** to all because ABSA does not want to accept liability for lack of service and didn't want to get back to me when I questioned their interest rate. Been with ABSA for 6years and I'm a very disappointed customer. Will never recommend anyone to bank with as a or use their online services.. Have laid a complaint with the financial ombudsman
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Absa's replyOfficial
05 Feb 2020, 14:39Dear Crystal
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigatin as well as detailed information regarding your enquiry . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigatin as well as detailed information regarding your enquiry . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply05 Feb 2020, 14:39
Official
Dear Crystal
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigatin as well as detailed information regarding your enquiry . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigatin as well as detailed information regarding your enquiry . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management