SR
Sugan R

1 reviews | Active since May 2017

02 Dec 2024, 13:43

Very disappointed and upset client

never in my life did i come across a bank that takes more than a week to assist a client that wants to switch. not even the website allows to switch even though they have the option, really horrible service. i suggest if anyone wants to join ABSA, should seriously reconsider because can you imagine if you join them how bad service you get if joining them alone is already soooooo poor.

0
Replies (1)
Absa
Absa's reply02 Dec 2024, 16:49
Official
Dear Sugan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe