Very Disappointed

<p>I have been banking with Absa for as long as I live and have been through valleys and dips where they have always supported me. I was sequestrated a while ago but have fully rehabilitated and got a second chance in life. Absa has offered me a personal loan which I have taken out and "topped up" and not even a month ago I took out a Absa Revolving loan as I need a "head start" to pay for my daughters University. I app**** at a branch where I was assisted and got a very good service. Unfortunately my application for a student loan for my daughter was declined and what made it so disappointing is that Absa "dug up" the past and used that as an excuse to decline my application. But not even a month ago they offered me R50000 revolving loan - no questions asked and no history dug up. The student loan I app**** for is for R79900 of which R20000 is to be paid back into the revolving loan account. I had to take out the revolving loan account because getting all the preparations for the student loan you need a lot of patience with the university but also, there are upfront fees that are payable and that is what I used the R20000 for. Sadly credit department declined my daughters student loan and I had to seek another alternative. I have NO accounts at Standard Bank and neither does she, she app**** online, entered my details as surety and the student loan was approved within 5 minutes. It is just sad to see Absa advertising "price guarantee" for student loans but they dont even approve a student loan on the students name with the details of the surety. She (my daughter) has had a Mega U account with Absa and I am sure that after Standard Bank has assisted her, she will rather take up a student cheque account package with a competitor bank than have her own bank disappoint her again.</p>