Very bad services from the complaints and credit management departments

Absa complaints department is useless. After complaining about poor service delivery from a Koloto, a Mr Chauke called assuring me he would deal with my complain. Nothing happened. Then another lady called me yesterday promising that should come back to me by CoB yesterday still nothing happened.

Then a credit manager refuses to grant me a personal loan demanding that I get a rescission or bank confirmation letter that the account was settled . The bank letter and bank statements showing proof of income, rental income are sitting right in front of her.

This is a bank that employs a bunch of confused persons. They just need to put their house in order:

Absa, your services are just too bad.

Wake up from your slumber and smell the coffee.