MR
Murendwa R
1 reviews | Active since Feb 2024
25 Oct 2024, 19:10
VERY BAD SERVICE FROM ABSA BANK!
The transparency of ABSA bank is questionable! VERY BAD SERVICE FROM ABSA BANK! I went to Polokwane ABSA Mall of The North to review my WILL 25/10/2024 around 11am. I was told the first amendment I make will be free, this information was given to me by the consultant who was assisting me. She later called me at 15:40 same day again to tell me that I'm liable to pay. ABSA transparency to client is questionable and I am prepared to take this matter how with the relevant people. Absa does not reveal all information to clients. They are ******!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 Oct 2024, 10:29 Dear Murendwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply28 Oct 2024, 10:29
Official
Dear Murendwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care