CK
Cherie K
1 reviews | Active since Apr 2011
05 Nov 2019, 17:51
Very bad service
They must be the only bank that suspend your account if bank charges do not go off. Other banks just recover them when money is deposited. Then when you need to get it resolved there is nobody available. They do not have any after hours service. Money has been deposited early today yet account is still blocked. They block automaticaly yet cannot do the same when funds go into the account.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
06 Nov 2019, 20:31Dear Cherie
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply06 Nov 2019, 20:31
Official
Dear Cherie
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's replyOfficial
06 Nov 2019, 22:03Dear Cherie
We could not find any accounts linked to your ID number, even with the reference number provided we could not trace any case logged on your behalf.
Kindly advise further which account in question should be investigated.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We could not find any accounts linked to your ID number, even with the reference number provided we could not trace any case logged on your behalf.
Kindly advise further which account in question should be investigated.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply06 Nov 2019, 22:03
Official
Dear Cherie
We could not find any accounts linked to your ID number, even with the reference number provided we could not trace any case logged on your behalf.
Kindly advise further which account in question should be investigated.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We could not find any accounts linked to your ID number, even with the reference number provided we could not trace any case logged on your behalf.
Kindly advise further which account in question should be investigated.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd