Very bad service

<p>I was contacted by absa credit card applications last month, they offered me a credit card. I accepted it, They sent the card to me via courier. I received the card on the 01/03/2017. I supp**** all they required documentation to the courier. I went to the bank on Saturday to setup my pin, they couldn't help me because the card wasn't activated yet. They said that I have to wait. I heard nothing on Monday, so I phoned absa new card applications only to find out that they didn't accept my proof of address. So then my wife went in on the Wednesday to fill in an affidavit of address at absa Hillcrest. My wife supp**** copy of ID and proof of address. Absa Hillcrest sent the documentation off to ********** I phoned again on Thursday. I spoke to a lady there. I had to hold for nearly half an hour to speak to someone, the lady said that the card application centre had everything that they need and that they will phone me when everything was done. I heard nothing on the Friday, I went into absa Durban North Branch yesterday, the lady that was helping me phoned the card application centre. They said that they haven't received the documentation for the proof of address. So my wife sent it off to the lady was helping me. The lady sent the documentation off again to the card application centre. They said that it would take 48 hours. This is completely unacceptable. I can't believe how *********** these people are. How do they manage to survive as a business. I would never go through absa again for anything. Completely ridiculous. </p>