Very bad service

<p>After I went though my contract for vehicle finance at ABSA, I called them to rectify the debit date on their systerm that was suppose to go through on the 1st of September. I told them to correct it to the 25th of every month. Was told they can't since the account was not in arrears yet, then after the first of September 2016 I called again so they can change the debit date on their systerm witch was told they did.</p> <p> </p> <p>suprisingly I get a call almost every week or now its turns to everday that my account is in arrears for installment that the debit date is not yet run. I wrote and email twice to ********** & cc ********** . Monday on the 21 November 2016 finaly they responded when i treaten to go to credit ombudsman that they have sorted my query. Funny enough i still receive calles from woman called Louise on Tues 22 November 2016 just before 7:30 am and today just receive another call from gentlem called Gion . Now I run out of option wht to do with ABSA, their systerm definalty doesn't help them. I feel like i have been harrast here. My vehicle account definately not in arrears but call centre agent don't read note. they realy have stupid systerm I ever seen . someone help me here . Really tired of explaining my self.</p>