VERY BAD SERVICE

My personal account is for many years at ABSA and decided to start my own business and want to open a business account last year October 2015 it took them more than a month to open a account for me I asked them for a deposit book three months ago no response I left more than 8 messages to find out about the deposit book no response. When I opened the account the person who helped me asked me if I want to finance the business . I told him no I just want to open the account so I can transfer money in to it that I am going to use for the business. I asked them five months later to help me with a over draft and submitted them with all the documents they required. It is again two weeks later a couple of calls and no response. Every time I call them the lady at the reception just say she will give them the message. It looks like if my business is not that important for them that it is for me.