RS
RUPERT S

1 reviews | Active since Oct 2015

05 Dec 2022, 10:45

VERY BAD SERVICE

Good day,

Very bad client service from ABSA SORT TERM INSURANCE and FOGI PLUMBING.

NEW GEYSER AND PLUMBING WAS DONE BY FOGI PLUMBING.VERY BADE WORK WAS DONE.

After contacting FOGI PLUMBING to come out and sort the problem the gentlemen was there and said that this is not his problem I must call ABSA so that they must send an plumber out to come and sort the problem out WHAT IS HIS JOB THEN ONLY A GEYSER FITTER NOT A PLUMBER.His words to me was the problem is low water pressure.NO HOT WATER WAS COMING OUT THE TAPS.

So then I called ABSA and the lady said she will appoint a plumber to call and arrange with him to phone me and sort the problem out.IAM STILL WAITTING FOR THE CALL.

I called a plumber on Sunday 4th to come and sort the problem out.His report was water pressure is 100% and then started with his fault finding.He then found a blockage in the pipe fittings were FOGI PLUMBING

WILL NEVER RECOMEND THEM.

0
Replies (1)
Absa
Absa's reply05 Dec 2022, 12:59
Official
Dear Rupert Steinmann  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***6.
 Kind regards, Group Customer Care Rezona Louw