very bad baddd service!!!!!

i am very surprised at how ABSA operates when my husband got his credit card the process went through smoothly and as months went by after missing payment ABSA was tooo quick to call email and eventually send my husband to ITC and their lawyers finally we pay up what was due almost 6 months back up to this day WE ARE STILL WAITING FOR THE SETTLEMENT LETTER to show that the account is closed and we don't owe you ANYTHING.<br> <br> its really inconveniencing to us because now we just got married we need to apply for bond now we have ABSA standing on our way. PLEASE GET THIS SORTED OUT we are really frustrated desperately going the route of asking for help from a television program called SPEAK OUT AND OTHER SOCIAL MEDIA PLATFORMS.<br> <br> YOUR COOPERATION WILL BE GLADLY APPRICIATED.<br> <br> REGARDS