HB
Herman B
1 reviews | Active since Jun 2020
22 Aug 2022, 09:42
VERY BAD and *********** SUPPORT
Absa Stockbrokers disabled trading on my TFSA account. I cannot trade any of my shares for more than a month now. I multiple cases with their support over the last week. Each time the case gets closed with a stupid non-helpful proposed resolution without being resolved. Its as if they did not read the wording of the error message their system generated that I forwarded to them to resolve. VERY BAD and *********** support from ABSA.
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Absa's replyOfficial
22 Aug 2022, 12:46Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayGroup Customer Care
Absa's reply22 Aug 2022, 12:46
Official
Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayGroup Customer Care