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zaahir S

1 reviews | Active since Nov 2015

08 Dec 2015, 08:58

verry poor service

i cannot believe it takes more than a month to get a credit card from virgin money this service is hilarious what are you guys a real financial services institution or are u guys playing games i app**** more than a month and i just get put on hold all the time i will never ever recommend this service not even to my dog.<br> <br> i am very disturbed that absa can have such a inefficient service it speaks volumes to absa as a whole.<br> <br> like most call center agents they are all the same loaded with empty promises and broken systems <br> <br> this should be the time of year where new business should be amplified not the opposite.<br> <br> stop CHASING CUSTOMERS AWAY...<br> Pointless to have such a good deal/product but a bad service.<br> <br> worst customer experience i ever had.<br> <br> <br>

0
Replies (1)
Absa
Absa's reply08 Dec 2015, 10:24
Official
Hello zaahir89,

Thank you for bringing this matter to our attention.

Be assured that this is being dealt with and given urgent attention.

Regards,

The Virgin Money Team

Best regards,