LM
Londeka M
1 reviews | Active since Jan 2015
19 Jan 2021, 11:11
Vehicle service department and trashy service always
If you want something done by Absa you must push and complain on public platforms first. *sigh*
For over a month I've been begging them to change my vehicle finance debit order banking details. They simply ignore the email and call requests. Just now the debit order will bounce and my credit record will be negatively impacted.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
19 Jan 2021, 13:21Dear Londeka,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply19 Jan 2021, 13:21
Official
Dear Londeka,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
