Vehicle registration papers

<p>I regret to say that I am absolutely disgusted with the service or lack of service I received from ABSA with reference to my enquiry to obtain the registration papers of my stepchildrens deseased ****her's vehicle since my first enquiry dates back to 11 April 2017, a whole month with no progress. The said manager has not bothered to inform me of the progress or process to obtain the vehicle registration papers. To top all of this my ****her in law experienced the same poor service on 10 May 2017 from the ABSA The Reeds mall branch this week during his visit form Namibia. He could not draw money at the ATM and was informed by one of the employees to contact the Namibian ABSA branch to unlock his card because he did not notify his branch that he will visit South Africa. My wife asked an employee at our FNB branch to assist, he gladly walked to the ABSA ATM and assisted them to resolve his issue and he withdrew cash without hassles. This is the type of service it seems we can expect when dealing with ABSA anywhere. My Father in law will change to FNB when back in Namibia to say the least.</p> <p> </p>