CK
Christo K

1 reviews | Active since Oct 2011

29 May 2015, 11:28

Vehicle Paid off but receiving Payment reminders

I can not believe I have to come to hellopeter for an ABSA matter AGAIN!!!! I really thought I would never have to deal with ABSA again, yet here I am...<br> My car was settled as agreed in April, it took ABSA a MONTH to get the account closed and give me the natis documents and today I receive an SMS reminding me to pay my account in 3 days... I called the VAF department, they transfered me to the collections dept and the collections dept gave me a tel number for someone else, tried calling that number but it just keeps on ringing...<br> Now please, can someone ensure that I never receive any sms, phone call or letter from ABSA again. I am completely done with you and I never want to be reminded of my ABSA experience ever again. DONT CALL ME, just ensure I dont get any correspondence from ABSA again.

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Replies (1)
Absa
Absa's reply29 May 2015, 11:50
Official
Hello Christodeklerk,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd