SS
Stompie S
1 reviews | Active since Jan 2013
28 Feb 2020, 14:47
Vehicle insurance
I'm still battling with the vehicle insurance cover that they charge me for. I had my own and now they want me to pay for the cover that they have put me on.
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Replies (1)
Absa's replyOfficial
02 Mar 2020, 13:38Dear Stompie,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Mar 2020, 13:38
Official
Dear Stompie,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd