Vehicle Finance - DISGUSTING

<p>I have vehicle finance through ABSA, and their service is absolutely appaulling. My vehicle installments are in arrears, but not by my doing. A family friend had taken over the vehicle installments, but they never paid. 1 year and 5 months later, I get a phone call from a collections agent from ABSA, to say that I am in arrears. Now I am in a position where I am trying to save my car, and have since gone under debt review. However, I have been threatened and verbally abused by 2 collection agents. If I had known earlier that I was in arrears I would have been in a better position to pay the arrears, but 1 year and 5 months of arrears. Not one person from ABSA ever contacted me during this time to query outstanding payment now you send collection agents who threaten me and verbally abuse me, and expect me to just bow down and do as they say. I do not think so. I know my rights, and what your collection agents are doing is *******. Not one person from ABSA or even the collections agent has tried to help me try make payment arrangements. Either I pay the arrears, or hand in my vehicle or I get arrested. What the hell is wrong with you people??? Is this how to you treat you customers. No wonder ABSA is a $%%^&hole.</p>