VEHICLE FINANCE DEBIT ORDER

I purchased a new vehicle about a month ago. The debit order was supposed to go off yesterday on my ABSA Cheque account. It did not. I phoned and apparently ABSA had the incorrect account details for the debit order (when I know the dealership captured the data correctly). After having corrected the account details yesterday, the lady assured me the debit order would go through today. No debit order has gone through as yet, when usually the money is deducted first thing in the morning. I phoned the call centre once again today. I wanted confirmation that the debit order would go off today as I was not prepared to let ABSA and their incompetence affect my credit rating negatively. Lindiwe Mnguni, the call centre consultant I spoke to today, refused to assist me with this confirmation or go out of her way to help. Exceptionally poor, pathetic 'service'.