Vehicle finance debit order

<p>I changed jobs in October 2016 and contacted ABSA that they should move the debit order from the 20th to the 25th.</p> <p>the first call was made on the 5th of October and on the 15th 2016.</p> <p>to cut the long story short its 8months later and im still fighting this loosing battle.</p> <p>no one is able to assist me, I call every month and everyone tells me how the previous person didnt make notes and how and they will assist me , or I have been talking to the wrong department hence there are no notes. BUT when i speak to these people that are supposed to be in "wrong departments" none of them transfers me or even advises that im speaking to the wrong person.</p> <p>their collections department calls me every month to make a transfer on the 25th but WAIT...i have an unpaid debit note on my account every month....I have to pay for the unpaid transaction every month. </p> <p>and now guess who's credit score is affected because no one in ABSA is able to do something as simple as change a debit order date from one date to the next. that is all i need. if all fails STOP debitting my account and let me transfer because that is what i do every month anyway.</p> <p>Im so disappointed in this BANK that in all the people in that call center no one knows how to do this simple change on their system.</p> <p>i call every month WAY before the batch is sent through for the debit order but this morning i just received an sms to be aware that my debit order will go off tomorrow the 20th</p> <p>Im so upset. im so Livid!!</p> <p> </p> <p>ABSA bank ....what a flop!</p> <p> </p> <p> </p>