1 reviews | Active since Dec 2016

02 Apr 2017, 08:34

Vehicle Finance constant increment without notification

<p>I received notification that my VAF would increase to R4301 in January and now in March I just got debited an amount of R4997. I dont understand what sort of increase this is. The repo rate was not changed and therefore I do not see why there is a need to constantly increase my premium for Vehicle and Asset finance. The debit order amount was not communicated at all and I do not understand how you can even get over 5 increases in a space of a year. </p> <p> </p> <p>IF YOU ARE A NEW CAR SHOPPER DO NOT USE ABSA VEHICLE AND ASSET FINANCE THEY ARE TERRIBLE!!!!!!!!!!!</p>

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Replies (1)
Absa
Absa's reply03 Apr 2017, 11:58
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd