Vehicle finance call centre number - ***

Everytime you call this number, it will ask you for your ABSA account number and doesn't give you enough time to type it in and then it says its incorrect. The timeout when entering your vehicle finance account number should be longer, its very frustrating. Also, after you finally pass that step, if the number you call from doesn't match the cellphone number they have, the call gets cut!!! This is RIDICULOUS!!! So if I have no reception and use a landline or work cellphone, then my call is getting cut!!! After passing all those traps, you finally wait for an agent, when you finally get through to 1 and do all the security checks, if the line drops for some reason (Happened 3 times already), NOBODY BOTHERS TO EVEN TRY CALLING YOU BAC**** Then you must restart the entire process!!! REALLY UNPROFESSIONAL!!!