AN
Andries N

1 reviews | Active since Oct 2012

31 Mar 2015, 15:03

Vehicle finance application dept. USELESS!!

Worst application vehicle finance application EVER - I really don't know why you even bother having to apply directly at ABSA as even platinum clients receive the worst possible service ever!!!<br> <br> I received a different reply to from every consultant and when I finally get shown to the consultant who is suppose to draw up my contract, I've had to phone her and try and understand what's going, I was told that the lady is absent(on Maternity leave) and will only be returning end of April!?! Shocking!<br> <br> I'd rather walk away from 'n brilliant deal then have to work with this department or bank again....

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Replies (1)
Absa
Absa's reply01 Apr 2015, 08:06
Official
Hello Andries2002,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd